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Dear guest,

 

On behalf of all employees of Two Brothers Noordwijk Beach, we wish you a warm welcome. It is our pleasure to make your stay a pleasant experience. To ensure you both comfort and enjoyment during your stay, we provide you with this service guide. Here you will find the most frequently requested information about the hotel and our services. If you have any additional questions or require other information, please do not hesitate to contact the reception desk.

 

We wish you a pleasant stay and hope to welcome you again in our hotel in the future.

 

-Team Two Brothers Noordwijk Beach


Call our reception desk
125 year
anniversary

2024 is a special year for our hotel. For 125 years, Two Brothers Noordwijk Beach (Hotel Noordzee in 1899) has been an eye-catcher for many tourists, but also for the residents of Noordwijk. due to its striking tower. This first and oldest hotel on the Kon. Wilhelmina Boulevard is still fully operational. Ready for the future and with a special mission.

 

2024 is all about this special year and this includes anniversary promotions especially for you. Will you celebrate with us?

Anniversary page Our mission

Liability

The hotel cannot be held accountable for lost or damaged items in the hotel room, meeting room or public areas.

Adapters / chargers

Adapters for foreign plugs and various chargers are available at the reception desk.

Emergency telephone

In the event of an emergency, we request that you contact reception immediately. There is an emergency telephone on every floor. When you pick up the receiver, it will immediately call the reception. This is an ‘old’ telephone with rotary keys.

Allergies / Dietary requirements

If you have any dietary requirements, please let us know in advance so that we can take them into account.

Baby bed / Extra bed

A baby bed or extra bed can be requested at reception. A surcharge applies for this.

Luggage

You can store luggage in our luggage room. Please indicate this at the reception. Someone will walk with you.

Banqueting / Meetings

Our hotel has banqueting and meeting facilities. For information and/or reservations, please contact meetings@twobrothersnoordwijkbeach.nl.


Mail
Restaurant
Two Brothers

Our restaurant is open for breakfast, lunch and dinner. We recommend booking a table in advance to avoid disappointment.

 

Opening hours:

 

Breakfast

Monday until Friday                07.00 – 10.00 h

Saturday and Sunday               07.30 – 10.30 h

 

Lunch and dinner
From November 1 to April 1, adjusted opening hours apply in our restaurant:

Sunday until Thursday                   12.00 – 20.00 h

Friday and Saturday                        12.00 – 21.30 h

View our menu Reservere a table
Bar
Noordzee

Our bar is open until 23.00 h from Sunday to Thursday and until 00.00 h on Friday and Saturday.

Fire

The hotel was built in 1899, this means its structure is made from wood. In the event of a fire, you must report it immediately to our reception or by breaking the glass of the manual detector in the hallway. In all cases, remain calm and follow the instructions of staff or fire brigade. Under no circumstances use the elevators, but use the emergency exits. A map of the escape route(s) can be found on the inside of your room door. In the event of fire, always go to the floor(s) below.

Check-out

The check-out time is 11:00 am. A later check-out time is possible after consulting our reception. After checking out you can still use the luggage room.

Creditcards

We accept the following credit cards: American Express, VISA and MasterCard.

Tap water

You can drink the tap water in The Netherlands.

Electricity

The voltage in The Netherlands is 220-230V.

E-mail

The general email address of the hotel is info@twobrothersnoordwijkbeach.nl.

The email address of the reservations department is reservations@twobrothersnoordwijkbeach.nl.

Entrance

For your and our safety, the entrance is closed from 23.00 to 7.00 h. There is a bell to the left of the door. Please indicate your name and room number, we will open the door for you.

Will you
join us?

We can proudly say that we have the golden Green Key quality mark.

 

Green Key is a well-known international quality mark for sustainable companies in the hotel and recreation industry. This quality mark shows that we do everything we can to minimize the pressure of our company on nature and the environment. This means we go one step further than normal legislation and regulations require. The certificate has three levels: bronze, silver and gold. The more environmental measures a hotel has introduced, the higher the ‘environmentally friendly’ level. Will you join us?

How do we do it? www.greenkey.nl

Doctor

If you wish to contact a doctor, please contact our reception.

Dogs

Dogs are welcome (at a surcharge) in our hotel, with the exception of our suites. Please tell our reception desk if you leave the dog alone in the room.


More information

Bicycles

Bicycles are available for rent. For more information, please ask one of our reception staff. Did you bring your own bicycle? You can store these free of charge in our bicycle shed.

Housekeeping

When you stay with us more than one night, your room will be cleaned between 12.00 and 17.00 h. You can request a different time at our reception. If you do not wish cleaning, please use the ‘Do not disturb’ card on your door.

Internet / WiFi

You can use our WiFi free of charge. When you connect to the “KPN” network, you must accept the terms of use in your internet browser. Once accepted you are connected to the internet.

Safe

There is a safe in every hotel room that you can use free of charge.

Pillows

You will find an extra pillow in the wardrobe.

Public transport

There is a bus stop directly behind the hotel. Lines 20 and 21 go to Leiden Central Station every 30 minutes. From here, trains are available to The Hague or Amsterdam.

Umbrella

If you are in need of an umbrella, please ask our reception team.

Parking

We offer the option to park at the Vomar supermarket for a reduced rate of €22.50 per night. This is a 2-minute walk from the hotel. When you enter, you take a ticket here and pay at the hotel.

 

For check-in and check-out you can use the 15min. parking spaces at the hotel. Our parking lot has recently been expanded with VIP-parking spaces and charging stations for electric cars. For more information, please ask our reception.

 

You can also park on the boulevard, but the parking spaces here are limited and the rates depend on the Municipality of Noordwijk.

 

Parking is at your own risk at all times.

Mail

You can have your mail franked and sent at reception. Please contact the reception for the rates. You can also get postcards here.

Reception

Our reception is available 24 hours a day for your requests. Have you forgotten something such as your toothbrush or shaving items? We will be happy to take care of this at our reception desk. If you wish to charge additional costs to your room account, we ask you to present a credit card to our reception. Without a credit card guarantee, it is unfortunately not possible to add additional costs to the room bill.

Relax
Centre

Our Relax Center with swimming pool and steam cabine is open from 07.00 to 22.00 h.

 

The swimming pool is closed from 12.00 to 13.00 h for cleaning and from 18.00 to 19.00 h for ‘Swimming with a mission’. The Relax Center has changing rooms and shower cabins. There are also towels ready for you.

 

If desired, you can rent a bathrobe at our reception for €7.50 each. Swimwear is mandatory!

Smoking

Our hotel is a non-smoking hotel. This means that smoking is not permitted in either public areas or hotel rooms. We trust that you will respect this legal measure. If it turns out that this rule is not being respected, we will charge a fine to cover the additional cleaning costs.

Vending machine

Snacks and drinks can be purchased 24 hours a day via the vending machine in the lobby. Please note: The machine can only be paid for with cash.

Taxi

The reception staff can call a taxi for you. Please take into account a waiting time of approximately 10 minutes. If you need a taxi in the morning, we advise you to order one in the evening.